Beta Group Terms & Conditions

License.

Beta features will be enabled in your current EngagementHQ account under your current license during the evaluation period. If you are testing a feature that is not a part of your current license, that feature will no longer be available after the beta closes, unless added to your license. 

Use and Responsibility.

You acknowledge that you are responsible for any use and access to the beta features enabled in your account. These beta features are the Confidential Information of Granicus , and is experimental, pre-release, and may not function as expected.

Trade Secrets and Confidentiality.

You acknowledge that the beta is confidential and proprietary to Granicus and contains trade secrets. You hereby agree that you shall not disclose any information relating to the beta to third parties without the prior written permission from Granicus. 

Feedback.

Feedback and other information you provide to Granicus during the beta phase may be used by Granicus to improve or enhance product and service offerings. Granicus shall have a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use such feedback and information without restriction, provided that the public disclosure of any such feedback identifiable to you shall only be by the mutual agreement of you and Granicus.

Support and Updates. 

Beta features should be used in the manner described by each individual program. Granicus shall have no obligation to support or provide support services to you relating to the use of beta features. Granicus may, however, make such services available to you at its sole discretion. Support response times and fixes do not fall under our Service Level Agreement (SLA). 

Commercial Availability. 

Granicus is not required to make any beta features available on a given timeline following completion of a beta test. Evaluation of feedback and the decision to move forward with a beta feature is at the sole discretion of Granicus.